Support
Empowering Artists to Inspire and Impact the World Through Art
Need help right away?
Frequently Asked Questions
These are general questions and issues that our Artist Support team frequently answers. If you don't see your question here, please email us at info@milanart.com or use the chat feature by clicking on the Chat icon on the bottom right of your screen.
After you have made your purchase, you will receive a confirmation email with the link to access the app or website. Once you click on the link it will prompt you to accept access by clicking on the red button.
After accepting access, you will find the class in the menu on the left.
If it's your first purchase with us, you will be prompted to create an account before accepting access. If you aren't prompted, you can copy and paste the link in the confirmation email to a private browser.
If you need further help, please email us at info@milanart.com or use the button below to create a support ticket.
We recommend starting with good foundational skills, such as learning to understand proportions and values. For this we recommend our Drawing Essentials course.
Next, we have Oil Painting Essentials to help you get started with learning classical techniques and working in layers.
If your goal is to become a professional artist, you can develop foundational skills, have guidance on developing your own artistic voice, create a cohesive portfolio all in one program. The Mastery Program also helps you build a strong brand voice and learn about marketing and promotion.
We also offer a Beginner Art Program if you want to gain confidence in your abilities before moving into the Mastery Program.